I participated in a campaign on behalf of Mom Central Consulting (#MC) for Aflac. I received a promotional item as a thank you for participating. |
I am luckier than most because most companies make changes in conjunction with the health care reform without their employees' really understanding (or even being made aware of) all the changes. An Open Enrollment Survey was conducted in 2013 and I was surprised to find out that 74% of workers sometimes or never understand everything that is covered by their insurance policy today! After reading that I realized how lucky I am that I am well informed. I keep my benefits book handy all year and and well aware of what is covered and how much I am expected to pay.
It is very important that you keep well informed of your benefits. This past year I even had to fight a claim with my insurance company but because the coverage was in black and white (probably a misprint) in their benefits booklet they ended up paying a claim they were not intending on paying. There have been other times when I found claim and diagnostic codes entered by the physician's office were incorrect because I knew how much I was supposed to pay. My insurance company worked with the physician's office to fix the paperwork and I saved a ton of money!
So, how can you make sure you are well informed of your benefits? Here are my recommendations:
- See if your insurance company offers a benefits booklet. I would imagine most, if not all, do. Keep your booklet handy and review your bills with the booklet to make sure you are being charged the right amount. Make sure that services/medications are covered before doing to the doctor as well.
- Check to see if your insurance company has a website. You can often view benefits there and I can even monitor my claims through my company online.
- Don't be afraid to use your insurance company's customer service number. Yes, I know we live in an age of texting and people often forget that a good old fashion phone call is an option; but, when you are really confused about something talking to a live person is very helpful.
- After reviewing your benefits, consider the need for supplement insurance. My health insurance only covers very basic costs of dental and I considered dental insurance. I added up the cost of the monthly payments and figured out how much this would save me on dental bills and made the informed decision that dental insurance was just not worth it for me.
If you would like to know more about open enrollment and Aflac's supplemental insurance, you can visit the Aflac Open Enrollment Resources website for more information.
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